{"id":11656,"date":"2019-01-25T08:21:53","date_gmt":"2019-01-25T05:21:53","guid":{"rendered":"https:\/\/gas-forum.ru\/news\/nps-showed-high-loyalty-of-spigf-2018-delegates-exponents-and-visitors\/"},"modified":"2021-12-10T09:40:12","modified_gmt":"2021-12-10T06:40:12","slug":"nps-showed-high-loyalty-of-spigf-2018-delegates-exponents-and-visitors","status":"publish","type":"post","link":"https:\/\/gas-forum.ru\/en\/news\/nps-showed-high-loyalty-of-spigf-2018-delegates-exponents-and-visitors\/","title":{"rendered":"NPS Showed High Loyalty of SPIGF 2018 Delegates, Exponents, and Visitors"},"content":{"rendered":"<p><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:16px;\"><em>In 2018, during the SPIGF 2018 participant satisfaction survey the NPS score for Exponents increased fivefold as compared to 2017, by 28% for Delegates, and by 4% for Visitors.<\/em><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size:16px;\">NPS (Net Promoter Score) is a metric of customer loyalty towards a product or a company, which is used to assess if customers are likely to buy again and give recommendations. <a name=\"_GoBack\"><\/a><\/span><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>In 2018, during the SPIGF 2018 participant satisfaction survey the NPS score for Exponents increased fivefold as compared to 2017, by 28% for Delegates, and by 4% for Visitors.<\/p>\n","protected":false},"author":15,"featured_media":11657,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1,116],"tags":[],"class_list":["post-11656","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-novosti-foruma"],"_links":{"self":[{"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/posts\/11656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/comments?post=11656"}],"version-history":[{"count":0,"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/posts\/11656\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/media\/11657"}],"wp:attachment":[{"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/media?parent=11656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/categories?post=11656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gas-forum.ru\/en\/wp-json\/wp\/v2\/tags?post=11656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}